F.A.Q.

Get fast answers to most of your questions. 

NAME BADGES
Click here for complete name badge information. 

  1. How do I register name badges for the people working my booth?
    You can register your name badges through the exhibitor badge registration link (opens 8 weeks prior to Conference). Each booth receives up to 8 name badges. Additional name badges can be purchased for $75 each. 
  2. What will my name badge grant me access to?
    Your name badge must be worn at all times in order to grant entrance to the Trade Show Exhibit Hall. It will allow you to attend any of the continuing education sessions, however, it will allow you to obtain any continuing education credits. Your name badge will NOT grant you entrance into any of the ticketed events such as Fun Night and the Circle of Excellence Luncheon. Separate special event tickets must be purchased for these events.
  3. I want to get continuing education credits for the sessions I attend. Do I need to also register as an attendee? 
    No. As an exhibitor, you are eligible to receive a discounted badge upgrade that will give your name badge the barcode used by our MTS Tracking System. An Official Continuing Education Report of attendee scan records will be posted to the MTS Tracking Website. The Continuing Education Exhibitor Badge Form is coming soon. 

ADDITIONAL TRADE SHOW SERVICES
Exhibitor Toolkit link coming soon. 

  1. I need to order power for my booth. How do I do that? 
    All additional services can be arranged through FHCA's Trade Show Decorator GES. Their site has links to order forms for power, a/v, internet, rigging, power and water and much more under their 'Additional Show Services' menu. Service kit to become available in February 2020.
  2. Where can I ship my booth setup to?
    All advance shipments must be arranged through our Trade Show Decorator GES. They will store and deliver your items directly to your designated booth. Instructions can be found in the Exhibitor Toolkit. 
  3. Can I unload the things for my booth myself?
    Absolutely. Please read the POV Instructions (coming soon) so that you and your team can prepare accordingly. 

BOOTH PACKAGE

  1. What comes with my booth registration? 
    Your physical booth comes with a 6 foot draped table, two chairs and a waste basket. Your registration will also come with two tickets to the Opening Social on Sunday, July 12, from 6 - 8 p.m. 
  2. Is the Trade Show Exhibit Hall Carpeted?
    Yes, the Exhibit Hall is carpeted. Any additional carpeting can be ordered through GES. See their Exhibitor Toolkit link above. 
  3. Is any food and beverage included with my registration? 
    There will be a Cocktail Party on the Trade Show floor on the first day of the trade show, July 13, from 4 - 7 p.m. Light hors d'oeuvres will be available as well as a beer and wine bar. Each booth will receive two drink tickets. There will be cash concession lunch on the trade show floor on Tuesday from 11 a.m. - 1 p.m. There are coffee breaks near the attendee sessions on the second floor each day. 
  4. Do I get an attendee list?
    Yes, you receive multiple pre-conference attendee lists as well as a reconciled post-conference attendee list in both excel format (which will not contain email addresses) and a locked .pdf format (which will contail email addresses). Per our Association policies, we are not permitted to send unlocked versions of this .pdf list. 

PRIZE GIVEAWAY

  1. My company wants to do a prize giveaway from our booth. Is that ok and if so, how does that work?
    Your booth is responsible for collecting business cards for your prize. Then beginning at 10 a.m. on Tuesday, July 14, a representative from your company can have your winner's name drawn. The representative is to report to the Silent Auction area in the center of the Trade Show with ALL of the business cards you have collected. A member of the Associate Member Support Committee will then draw the winner from your stack of cards. We will then list the winner's name and your company's name and booth number on the large screen in the center of the Silent Auction. The winner is to report to your booth to claim their prize. It is the exhibitor's sole responsibility to deliver the prize to the winner. FHCA WILL NOT hold or send unclaimed prizes. If you do not want an AMSC representative to select your winning card, you can choose to draw your own winner and contact the winner directly either through the conference mobile app or through the information provided on the business card. If you choose to do this, FHCA WILL NOT publish your winner's name on the screen in the Silent Auction area. Only those winners drawn by the AMSC representative will have their names displayed on the screen. 
  2. Will my prize be advertised anywhere in advance? 
    Yes, if you submitted the description of your prize by the deadline of June 5, your prize will be listed on the FHCA Conference Website with your exhibitor listing as well as in the Exhibitor-Sponsor Guide handed out to all attendees onsite at Conference. If you do not make the June 5 deadline, you are still permitted to give away a prize from your booth; it just won't make the print deadlines for the Exhibitor-Sponsor Guide. 

TICKETS & REGISTRATIONS

  1. I need more than two tickets to the Opening Social. Where do I purchase those?
    Opening Social as well as any special event ticket such as Fun Night can be purchased in advance with the exhibitor event form (coming soon) or through the FHCA online portal. Your representatives are also able to purchase the tickets at Onsite Registration at the beginning of Conference. 
  2. Can I purchase a Trade Show Only pass if I don't want to exhibit?
    Representatives with nonexhibiting vendor companies cannot purchase a Trade Show Only pass. You can, however, purchase a Trade Show Tour Pass. The Trade Show Tour is a guided tour by our Associate Member Committee Vice President who will answer any questions about the show as well as walk you around the Exhibit Hall to get a sense of what the FHCA Annual Conference Trade Show is like. The tour generally lasts 30 - 45 minutes. At the end of the tour, you will be escorted off the trade show floor and you will not be able to access the floor again. The pass costs $100. Should your company choose to exhibit the following year, the $100 will be credited towards the cost of your booth.